Volari AI vs Full-RCM Billing Companies
Your billing company taxes every dollar you collect. Volari recovers only the denied dollars they wrote off — and charges nothing unless it wins.
| Full-RCM Billing Companies | Volari AI | |
|---|---|---|
| What you pay | 4–9% of ALL collections (athenahealth ~4–7%, CureMD ~4–10%, derm billers ~4–8%) | 25% of only the denied dollars we recover — nothing on the rest |
| What it covers | Your whole billing operation; denials handled inside that scope | Denial recovery only — the written-off claims your biller gave up on |
| Replaces your biller? | Yes — they run your billing | No — additive; keep your biller, we work the denials they wrote off |
| Net-new revenue? | No — a percentage fee on revenue you'd collect anyway | Yes — recovers revenue already written off as lost |
| Risk to you | An ongoing tax on all collections | Zero — pay only on recovered dollars that were otherwise gone |
When Full-RCM Billing Companies is the better choice
A full-RCM billing company is the right call when you want to outsource your entire billing operation — submitting claims, posting payments, patient statements, the works. If you need someone to run end-to-end billing, that's their job, not Volari's. But for the denied and written-off claims your biller never had time to appeal, paying a percentage of all your collections is the wrong tool: Volari works only those denials, additively, and charges nothing unless it recovers.
Common questions
Isn't my billing company already handling denials?
In theory — but in practice, billing teams triage by volume, and the smaller or harder denials get written off because there's no time to appeal them all. Full-RCM billers also charge a percentage of all your collections, not pay-on-recovery for the denied subset. Volari is additive: it works the written-off pile your biller gave up on, and you pay only on what it recovers.
How is Volari different from a dermatology billing company?
Specialty billing companies (e.g., Derm Care Billing Consultants, Healthcare Revenue Group) run your full billing for a percentage of everything you collect. Volari doesn't replace them — it recovers the denied claims they wrote off, on a no-risk basis (25% of recovered, nothing otherwise). Many practices keep their biller and add Volari for the denials.
Will I pay twice — my biller and Volari?
Not on the same dollar. Your biller charges on what they collect; Volari charges only on denied dollars it recovers that were otherwise written off — money you weren't going to see at all. It's net-new revenue, not a second tax on existing revenue.