Volari AI
DENIAL PLAYBOOK · TIMELY FILING

How to appeal a Timely Filing denial

A timely filing denial means the claim was received after the payer's filing deadline. It's the denial practices most often write off, and the one most often recoverable with proof.

Common code: CARC 29 (time limit for filing expired)

Why payers issue it

  • The claim was sent on time but the payer has no record of it
  • It bounced between primary and secondary payers (COB) and aged out
  • A clearinghouse rejection wasn't caught and reworked in time
  • The claim genuinely missed the window

What overturns it

  • Submit proof of timely submission: clearinghouse acceptance reports, payer acknowledgment, or a screenshot of the original send
  • For COB cases, show the primary payer's EOB date to reset the clock
  • Invoke payer-specific exceptions (provider error vs payer error, retroactive eligibility)
  • Document any system or eligibility issue outside your control

Worth appealing? A timely-filing denial looks final, but with a clearinghouse trail it's often reversible, which is exactly why so much money sits in this pile unworked.

Common questions

How do I appeal a Timely Filing denial?

A timely filing denial means the claim was received after the payer's filing deadline. It's the denial practices most often write off, and the one most often recoverable with proof. To overturn it: submit proof of timely submission: clearinghouse acceptance reports, payer acknowledgment, or a screenshot of the original send; for COB cases, show the primary payer's EOB date to reset the clock; invoke payer-specific exceptions (provider error vs payer error, retroactive eligibility); document any system or eligibility issue outside your control. The key is matching the documentation to the payer's own rule for timely filing denials.

Is a Timely Filing denial worth appealing?

A timely-filing denial looks final, but with a clearinghouse trail it's often reversible, which is exactly why so much money sits in this pile unworked. A no-risk recovery service makes it easy to find out, you only pay on what's actually recovered, so there's no cost to working the ones that are winnable.

How does Volari handle Timely Filing denials?

Volari's AI agents identify timely filing denials in your written-off pile, build each appeal with the right documentation and payer-specific argument, file it, and follow it to payment. You pay 25% only on what's recovered, and nothing if nothing comes back.

Other denial types
Modifier 25Medical NecessityPrior AuthorizationBundling / NCCI EditsMissing or Invalid InformationCoordination of BenefitsNon-Covered ServiceDuplicate ClaimExperimental / Investigational

Volari's AI agentic crew that works your pile

The same AI agents that build and file your timely filing appeals inside the app, each a specialist at one part of the fight, paid only on what they bring back.

Reva
Lead
Cody
Coding
Denny
Appeals
Faye
Follow-up
Iris
Intel

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